The new Wilton Road entrance provides easier access to the south ticket hall and means passengers no longer have to enter via the mainline station. The ticket hall, which is about twice the size of the original, eases congestion making passenger journeys more pleasant.
This is the latest phase in the £700 million station modernisation programme which will be completed by the end of the year, when step-free access is installed to the southern ticket hall and the Circle and District lines and link passageways are finished.
WW+P has been working on this complex project for over a decade: technical challenges included working around the underground services network and major sewers, keeping the existing areas operational at all times, complex interfaces with listed buildings, settlement issues, and working with the existing underground ventilation system.
The upgraded station facilities comprise a new Northern Ticket Hall, an extended Southern Ticket Hall, new pedestrian passage (Paid Area Link) and station refurbishment, combined with enhanced circulation capacity, including new escalators and lifts. There is a new entrance at Cardinal Place, a new ventilation shaft adjacent to Victoria Theatre and a transformed urban realm square outside the mainline station called ‘The Beach’.
More than 82 million customers use Victoria tube station every year, making it the third busiest underground station after Waterloo and King’s Cross St Pancras.