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Privacy & Cookies

Privacy Policy

This privacy policy sets out how Weston Williamson + Partners uses and protects any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page; please check back from time to time to ensure that you are happy with any changes. This policy is effective from May 1 2018.

What we collect

  • Contact information including email address
  • Anonymous website analytics statistics

What we do with the information we gather

  • Internal record keeping
  • We may use the information to improve our products and services


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, please note that we do not have any control other websites and cannot be held responsible for the protection of any information you provide whilst visiting any third party site.

Controlling your personal information

  • You may request details of, or deletion of, personal information which we hold about you under the General Data Protection Regulation 2018. If you would like a copy of the information held on you please telephone the studio on +44 (0) 20 7401 8877



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Network Rail Inclusive Design Guidance

Services:Review, Audit, and Author design guidelines

As the public body responsible for managing, maintaining and developing Britain’s rail infrastructure, Network Rail want to be at the cutting edge of inclusive design. By delivering their new Inclusive Design Manual we have created standards that bring creative thinking and innovative solutions, placing people at the heart of the design process.


Recognising best practice

The task of authoring a new Inclusive Design Manual was challenging. We brought together experts from within Network Rail and outside, as well as a diversity of users to understand current best practice, and provide a forward-thinking view.

The guidance needed to develop a narrative which was both knowledgeable and engaging to be accessible for project managers, designers and experts alike.

Our methodology for reviewing and auditing the existing documents was one of collaboration, working with Network Rail’s technical leads through short regular meetings. We used thumbnails to deconstruct each page showing relative length of sections, balance of text and images across the document, and more in-depth page-turn of individual pages to establish the look, feel and content of the guidance document.

A persona based approach

We adopted a persona-based analysis of the passenger experience to understand the cognitive loads and stress levels at each point in their journey, and how these can be addressed by applying the principles of inclusive design.

The new document was structured around the passengers’ journey on local transport networks, and pedestrian routes through the station environment, up to boarding the train. Issues encountered by persona groups are described in terms of Who & Why, together with design considerations and signposting relevant standards.

The Design Manual defines a process that aims to deliver inclusive and accessible design for the range of human diversity including culture, gender, age including the elderly, and people with a wide scope of requirements including cognitive, sensory, mobility disabilities and people with pushchairs, luggage, and bicycles.

The Inclusive Design Manual is one of nine documents we have developed for Network Rail. They act as a common frame of reference for all parties involved in the design, development and operation of Network Rail’s transport infrastructure.


Inclusive design is fundamental to successful placemaking and can help to deliver socio-economic benefits to the communities served by the rail network.

The station should be at the heart of communities and a place that both welcomes and serves local people and station users. It should embrace the needs of the community and address the local context through attractive and meaningful connections.

The Inclusive Design Manual reinforces the importance of station development as a contextual response to the site. One that acknowledges the local heritage and cultural diversity of an area to create a unique place which is vibrant, a catalyst for growth and environmentally sustainable.

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How can we help?

Please get in touch if you’d like to know more about us and how we work with our clients, consultants and colleagues.