Improving poor passenger experience
Currently the Airport’s internal planning lacks coherence creating complex passenger routes to the gates. Retail revenue streams are sub-optimal, interior finishes require modernisation and the overall passenger experience is poor.
We looked to transform the existing Satellite 2 to deliver a much-improved passenger experience, that responded to the client’s strategic objectives to become a Net Zero Carbon business by 2038.
Adaptable and initiative design
We focused on restoring the original design intent and creating a simpler, more efficient plan. Gate seating areas were consolidated into a single departures level with arrivals facilities below. Boarding gates were designed to be flexible allowing the airport operators to utilise spare gate capacity and serve larger aircraft.
We consolidated retail and food/beverage into the centre of the departure floor plan. An additional 450sqm of lettable floor space was created where it is clearly visible from all boarding gate areas, to maximise commercial return. Commercial areas were designed to be flexible so that they can adapt to future demands and requirements.
Interior furniture and finishes were carefully considered to create a premium look and feel which the airlines require. Daylight and a view to the airfield were used to aide passenger orientation and support intuitive wayfinding.
The construction methodology minimises the impacts on airport operations, using careful phasing to transition from the exiting configuration to the new.
We developed a series of proposals to reduce energy and water consumption: façade solar shading, daylight shelves to optimise the use of daylight, chilled beams, HVAC zoning and rainwater collection and photovoltaics.